Quick Answers

• HOW DO I KNOW WHAT SIZE SHOELACES I NEED?
  • We provide a Sizing Guide on our website that offers recommendations for various shoe types. The length of our laces are made to be the perfect replacement for your favourite model of sneakers like Jordans and Dunks. You can also reach out to our customer service team with your shoe model for personalized assistance.
• WHAT IF THEY DON'T WORK IN MY SNEAKERS?
  • We stand by our products. If the laces don't meet your expectations, we offer a simple Return Policy to ensure your satisfaction.
• HOW LONG WILL IT TAKE FOR MY ORDER TO BE SHIPPED?
  • We're committed to swift delivery times, often within a few business days. Tracking information is included with all international standard shipping through our carrier partners, allowing you to keep an eye on your package as it makes its way to you. Please see our Shipping Policy for more information.
• WHAT IF I DON'T KNOW WHAT COLOR SHOELACES I NEED?
  • We make every effort to accurately represent our products through detailed descriptions and high-quality images. However, if the color doesn't match as expected, we offer a simple Return Policy.
• ARE YOUR SHOELACES HIGH QUALITY?
  • Our laces are carefully designed considering every detail including, weave, thickness length and custom Pantone colors, specifically engineered for lasting durability. We have over 100 5-star reviews from happy customers backing this up!
• DO YOU SHIP INTERNATIONALLY?
  • Most key countries worldwide are covered by our shipping services. Please see our Shipping Policy for more information.